CMaaS: Change Management as a Service…helping to transform your managers into leaders.
Why Change Management as a service.
Change Management as a Service enables you to switch gears over time and flex your team up and down as needed by your organization.
Often when embarking on a new or major project the change management aspect can be, at best, left until the latter phases of the program or at worst, overlooked completely. The most successful business transformations are those that address the change management at the start of the program and take the company’s most valued assets, its employees, on the journey from the start.
Our consultants can help formulate the future state vision and map your transition. We can also create the guidelines, policies and processes your business needs to operate efficiently and to ensure they are communicated and operationalized throughout your organization.
When engaging our Change Management as a Service team you automatically qualify for access to Engage, an employee engagement web and mobile application at a significant discount. Engage uses fun and interactive features to drive engagement, delivery change and measure success. Throughout the Engagement your Engage software license fees will be included at no extra cost for the duration of the programme. You will also be eligible for a discount on the tool list price for use outside and beyond the programme.
Hummingbird E-Services can also provide project management specialists for professionally run and successfully delivered projects. Giving you a fully integrated business transformation team with tools at their disposal.
Communication is key, as they say! We’ll provide regular status updates on all your projects to ensure you get the end result you’re looking for.
How we can help.
Integrated program and change management
We can provide the resource, tools and expertise to ensure your programs include change management activities as core program deliverables and that these are recognised as a key program success criteria from the onset.
Help to transform managers into leaders
We are here to support your managers every step of the way throughout your business transformation. By using the Engage tool we promote collaboration within teams and give the workforce a voice. This in turn enables managers to take a 360 approach to change and involve teams in major decisions. This often leads to better processes, increased adoption and the opportunity for managers to become leaders.
Access to the Engage tool
Greater employee engagement, real-time pulse checks, giving the workforce a voice, collaboration, pilot messaging, measurement of understanding: these are all advantages of the Engage tool. We can offer significant discounts for Engage licence costs.
Mantras we work by…
encourage employees to lead change
A change program runs much smoother if you have the workforce support and backing. Ensure you identify the influencers in the field and make them champions of change by tapping into their knowledge and expertise and inviting them to collaborate.
take the emotion out of feedback
Engage is all about connecting leaders to the workforce through innovative features, and eliciting thoughts and feedback from employees. But sometimes the feedback leaders receive can hit a nerve and prompt a defensive response. This, in turn, can alienate the employee and inadvertently inflict damage. When unwelcome or unfair feedback is received, it is always best to take time out before responding and consider if there is a problem that needs to be addressed.
a cool head achieves more than a hot heart
When the challenges start to roll in thick and fast and blockers are appearing quicker than they are being removed, this is the time to keep a cool head, take a step back, and approach the overall plan with cool, calm logic. By taking this approach we can overcome difficulties much quicker.
take ownership and responsibility
Taking ownership and responsibility relies on clearly defined roles and responsibilities, empowerment, providing the right guidance and support and employing capable professionals with a strong sense of ownership, drive and determination.
Getting this right from the onset is critical to a successful change program.